• Teddy bears with custom messages

    Teddy bears with custom messages
    Question - hi - i have noticed you do custom messages. Could you please tell me about how that works and what the prices are. thanks again for any replies - Tommy Answer - Hello Tommy - You can order personalized teddy bears direct from the webpage shown below: https://bigredegg.com/collections/personalised-bears Full information and prices are on the website - Thank you
  • Do you send teddy bears to Australia?

    Do you send teddy bears to Australia?
    Question - Hello. I live In Melbourne and I love you teddy bears. Do you send teddy bears to Australia? Thanks Timmy. Answer - Hello Timmy. Yes we do send teddy bears to Australia. Thank you.  
  • Can you personalise a teddy bear for my friend please?

    Can you personalise a teddy bear for my friend please?
    Question - Can you personalise a teddy bear for my friend please? I want it to say "congratulations on your new flat and job - enjoy - xx" - thank you tiffany Answer - Hello Tiffany - no problem doing this personalised teddy bear for you - see below what your teddy bear will look like - thank you.  
  • Do you have any personalised gifts for Claire?

    Do you have any personalised gifts for Claire?
    Question - I am looking for a personalised gift for my wife Claire. Do you have any personalised gifts for Claire? Thank you Jimmy. Answer - Hello Jimmy - yes we do have several personalised gifts for some called Claire. See below the list of available "Claire" gifts.                  
  • Can you design me a candle with the name of my sister Leah

    Can you design me a candle with the name of my sister Leah
    Question - I love your coconut candles in a bag, they are absolutely wonderful. Can you design me a candle with the name of my sister Leah. Cheers Stephanie.Answer - Hi Stephanie, glad you like our coconut candles, they are one of our top sellers. Yes, we can design a Leah candle for you. Here it is click here. Enjoy!
  • Do you have 100 England Teddy Bears In Stock?

    Do you have 100 England Teddy Bears In Stock?
    Question - Hello, do you have 100 England teddy bears in stock and how quickly can I get them. I need them for a party this Saturday. Thank you Jimmy. Answer - Yes Jimmy we do have 100 England teddy bears in stock. Click here for full details of the England teddy bears. If you place you order today you will receive them within...
  • the seated 20cm teddy bear - does that mean it can't be lied down

    Question - Hi, the seated 20cm teddy bear - does that mean it can't be lied down I supposed....? Is that correct? Thank you Damian. Answer - Hello Damian - thank you for your question yes you are correct - the teddy bear does not lie flat - thank you.
  • I am looking for a get well present for my nephew little casper

    I am looking for a get well present for my nephew little casper
    Question - I am looking for a get well present for my nephew little casper, he is currently very poorly and i want to cheer him up - can you help? Thanks Maree. Answer - Yes Maree, we have available a Get Well Soon Little Casper teddy bear, which is guaranteed to put the smile back on your nephews face - this is available at https://bigredegg.com/products/get-well-soon-little-casper-teddy-bear...
  • Do you offer a money back guarantee?

    Yes. If you are not completely satisfied with your purchase, simply return it to us within 14 days and we will be happy to give you a full refund. If you are returning something please contact us first. Return address is Big Red Egg, 55a Kew Bridge Road, Brentford, Middlesex, TW8 0EW, United Kingdom.
  • How secure is shopping online in your store?

    We use PayPal or our partner Shopify to process all online purchases so your financial information is completely safe. PayPal delivers one of the most secure payment platforms in the world.
  • Which payments do you accept in your online store?

    We accept PayPal, Visa, MasterCard, Amex, Maestro, Shop Pay, Apple Pay, Google Pay
  • How Can I Contact You?

    The best way to contact us is via our contact form, we will respond to you as soon as possible. Our postal address is Big Red Egg, 55a Kew Bridge Road, Brentford, Middlesex, TW8 0EW, United Kingdom. Our phone number is 0208 847 1926.
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